Category: Leadership
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#76: Are we kind enough to our people?
If you haven’t already done so, you might want to check out Smart CEO Question #71 before thinking about this one. In Q71 I talked about how every experience I’d had with ‘Timpsons’ had been remarkable – made more remarkable because each experience had been at a different branch of the company. If I was…
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#75: Should we be more impractical?
“Be daring, be different, be impractical, be anything that will assert integrity of purpose and imaginative vision against the play-it-safers, the creatures of the commonplace, the slaves of the ordinary.” So much to think about in this quote from Cecil Beaton – described on Wikipedia as a British fashion, portrait and war photographer, diarist, painter,…
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#71: Do we have who it takes to amaze our customers?
During a torrential downpour, I took shelter in a shop doorway. As well as key cutting and shoe repairs, the shop also sold umbrellas. Lucky me I thought – until I discovered that I’d left my wallet at the office 🙁 The shop manager who’s seen me search my pockets whilst looking at the umbrellas…
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#70: What’s the most valuable thing I learned today?
Ever wonder how some people can consistently accomplish so much more than others? I know I have. Take Elon Musk for example. He goes from one success to another in completely separate industries, while hardly missing a beat. He’s revolutionized banking, clean energy, robotics, electric cars, space exploration, AI, brain interfaces, and more. And yet,…
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#69: What would Eisenhower do?
I’m going to share a technique that made a huge difference in my life by saving me time, effort, and energy consistently. The first time I came across this technique was in “The Seven Habits Of Highly Effective People” by Stephen R. Covey who in turn was inspired by Dwight D. Eisenhower, our 34th President…